In this time of constant change and uncertainty, we hope that all of our customers and their families are staying safe, secure, and healthy. We are hopeful and optimistic that our local area, the nation, and the world will weather the storm and get back to business as usual in the near future. We understand the impact that Covid-19 has had on the day-to-day operations of most companies. We wanted to let you know we are here for you to provide technical assistance to help keep your business up and running. Whether you need help with setting up a remote access for you and your employees, or remote IT support, our team is ready to assist. Below are a few of our offerings that could be of particular assistance during this period:

Remote Access: As many people are working from home, we are helping quite a few of our clients set up “work-from-home” technology. We have efficient and easy-to-deploy tools to support your long-distance work from home. If you are not using our remote access solution, or wish to activate more of its features, please let us know.

Security Risks: Security is still a high priority and, perhaps, an even greater priority now in our present scenario. If you or your employees remote-in from home, you will want to be certain that both the home and the office computers are protected. Hackers most often prey on the least-protected devices. Also, people with malicious intent even use situations, such as a global health crisis, as an opportunity to deceive and steal data, steal money, or gain access to computer systems. If you receive a suspicious message on your computer, email, text, phone, or other source, please let us know. Effective computer backups, monitoring, and ongoing support are always vital for your protection. If you have any unmet needs, please let us know.

Remote IT Support: Please remember that much of the IT support that we provide can be performed remotely. We are available to discuss any needs you may have and will be able to tell you which issues can be resolved remotely.

Phone Systems: We have business class phone solutions that not only work well in the office but are also adept at supporting work-at-home or distributed workforce situations. Among a vast number of other features, these systems allow the user to place and receive calls using the office phone number.

In addition to the above offerings, there are many other solutions we offer that may be of benefit to you during the current health crisis. If we can help in any way, please don’t hesitate to let us know. We’re here to support you and your business and help make this unusual situation as smooth as possible; we take pride in partnering with our clients for their success.

Please call us at (817) 285-8877 or fill out the Request Contact form below:

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